line789 Privacy Policy
Your personal information matters to us. This page clearly explains how line789 handles your data.
Types of Information We Collect
When you use the platform, line789 may collect the following personal information from you. The types of information collected include —
1.1 Information You Provide Directly
- Name, date of birth, and contact details provided when registering an account
- National ID or passport copy submitted for account verification
- Bank recipient details provided when depositing or withdrawing funds
- Communication records generated during customer service interactions
1.2 Automatically Collected Information
- IP address, browser type, device information
- Gaming history, transaction history
- Navigation records showing how users move through the website
- Data collected via cookies and similar tracking technologies
How We Collect Your Information
We collect your personal information through the following methods —
- Account Registration: Information you provide directly when creating an account on the platform.
- Financial Transactions: Payment information required when depositing or withdrawing via KBZPay, Wave Money, AYA Pay, and bank transfers.
- Customer Service: Communication records collected when you contact us via 24-hour Live Chat or email.
- During Gameplay: Gaming records and transaction records are automatically logged while you play on the platform.
- Cookies: Automatically collected via cookies when you visit the website.
How We Use Your Information
We use the information collected only for the following purposes —
3.1 To Provide Our Services
- To open, verify, and manage your account
- To process deposits and withdrawals
- To offer bonuses and VIP rewards
- To provide 24-hour customer service
3.2 Security and Legal Compliance
- To carry out KYC (Know Your Customer) procedures to protect against fraud and money laundering
- To verify age so that players under 21 cannot participate
- To handle responsible gambling policies
3.3 To Improve Our Services
- To understand how the platform is being used
- To resolve website issues and disruptions
- To improve your experience on the platform
Third-Party Sharing Policy
We do not sell, rent, or permanently disclose your personal information to third parties. However, we may share it in limited circumstances —
- Payment Service Providers: KBZPay, Wave Money, AYA Pay, and banks — only the information required to process transactions
- Technology Service Providers: For server operations, data protection, and software services — only the data required to perform those services
- Legal Requirements: When ordered by a court or required by law
- With Your Consent: When you have given your agreement for a specific action
Third-party service providers are obligated to handle data in accordance with the data protection agreements we have put in place.
Cookies and Tracking Technologies
Our website may store small cookie files on your computer or mobile device. Cookies help make the website easier to use.
Types of Cookies
- Essential Cookies: Required for login and security — without these cookies, the website cannot function at all
- Functional Cookies: To save your language preferences and gameplay settings
- Analytics Cookies: To understand how the website is used — data from these cookies is aggregated and used to improve the platform
You can disable cookies through your browser settings, but please note that some platform features may not work properly as a result.
Data Retention Period
We do not retain your personal information longer than necessary. Data retention periods are as follows —
- Account Data: For as long as your account exists, and may be retained for an additional period after closure as required by law
- Transaction Records: In accordance with financial legislation requirements
- Customer Service Records: For a set period after the issue has been resolved
- Audit Logs: In accordance with security requirements
You may request deletion of your data — however, please note that legal and financial record-keeping obligations may override that request.
Data Security Measures
line789 takes the following technical and organisational measures to protect your personal information —
- SSL/TLS Encryption: All data transmitted between you and our servers is encrypted and protected
- Secure Payment Gateway: Financial transactions are processed through a PCI-DSS compliant payment gateway
- Access Control: Only staff who need your personal information are permitted to access it
- Regular Audits: We carry out routine checks to identify any security vulnerabilities
- Data Backup: Regular backups are performed to prevent data loss
- Staff Training: Our staff are trained on proper ethics and security practices when handling personal information
If you become aware of any data loss, unauthorised access, or disclosure, please contact us immediately at [email protected].
Your Data Rights
You have the following rights regarding the personal information we collect —
You can check how we handle your data
You can request correction of any inaccurate personal information
You can request deletion of your data where there is no legal obligation to retain it
You can request that certain data processing be restricted
You can export your data in a format of your choosing
You can withdraw consent previously given for the use of your data
To exercise any of these rights, contact us at [email protected] or reach us through 24-hour Live Chat.
Protection of Minors
The line789 platform is for users aged 21+ only. We do not knowingly collect personal information from anyone under 21.
Age verification is carried out at registration by submitting identification documents. If a user is found to be under 21 —
- The account is closed immediately
- Verification records are handled in accordance with legal requirements
- Remaining data is deleted after confirming it is no longer needed
If you know of someone under 21 using the service, please notify us at [email protected].
Policy Updates
line789 may update this Privacy Policy from time to time. When any change is made —
- The "Last Updated" date on this page will be revised
- Significant changes will be announced on the website
- For major changes, we may notify you through your registered account
Continued use of the platform after any changes means you accept the revised policy. We cannot be held responsible if you miss a change — so please review this policy regularly.
Privacy Contact
For privacy questions and requests — contact us at [email protected]
Reach our customer support team instantly via Live Chat in Myanmar language
For data protection enquiries — include your name, account email, and a clear description of your request, then contact us at [email protected]. Our customer support team responds in Myanmar language through 24-hour Live Chat.
Please note that identity verification is required when processing data requests — this is to prevent any third party from accessing your personal information.