21+ · Responsible Gaming

line789 Responsible
Gaming Guide

Gaming should be entertainment, not something that harms your life. Read here about self-control tools, self-imposed limits, and how to get help.

Our Commitment

line789 is committed to keeping players safe and happy

line789 is a platform built for people in Myanmar. We are committed to ensuring every player enjoys the experience and plays within their own control. We do not see this as a product designed to ignore financial losses — we want to serve only players who manage their own budget and time.

That is why this page clearly explains everything every player should know: how to set your own limits, how to recognise signs of addiction, and how to reach the line789 Support Team.

21+ line789 gaming services are for players aged 21 and above only.
Protections We Offer

Tools players can control themselves

Deposit Limit

You can set your own daily, weekly, or monthly deposit cap. The limit takes effect immediately after it is set, and you will need to contact the Support Team to change it.

Session Time Limit

You will receive alerts once you have played for the number of hours you set. This lets you track how long you have been playing and limit it yourself.

Temporary Account Suspension (Time-Out)

You can take a break from gaming for anywhere from a few days up to 6 weeks. During this time your account still exists, but deposits and gameplay will be restricted.

Self-Exclusion

You can block yourself from gaming for 6 months, one year, or longer. During the Self-Exclusion period, the account will not be reopened under any circumstances — it is the strongest form of self-enforcement.

Gaming History Review

You can view your deposit, withdrawal, and gaming records at any time. This gives you a clear picture of your spending and time, so you can make your own informed decisions.

24-Hour Support

If you have any concerns about your gaming, line789's Support Team is available 24 hours via Live Chat and email in Myanmar language. We encourage you to reach out before things become a problem.

Warning Signs to Watch For

Signs that appear when you are addicted to gambling

Gambling should be a form of entertainment, but if any of the following applies to you, please talk to someone you trust and contact Support.

  • Continuing to play because you feel you must win back your losses
  • Going over your gambling budget and borrowing money to keep playing
  • Feeling anxious or restless when you are not gambling
  • Hiding your gambling from family or friends
  • Neglecting your responsibilities in life because of gambling
  • Trying to stop gambling but being unable to
Healthy Way to Play

Tips for responsible gambling

Keep these tips in mind so you can enjoy gambling for fun and stay in control.

  • Set a budget before you play and do not go over it
  • Only play with money you can afford to lose — a loss should not affect your daily life
  • Set your own daily time limit for gambling
  • Do not try to chase your losses
  • Do not treat gambling as a source of income — it is entertainment only
  • Do not gamble when you are unwell, tired, or angry

21+ Age Restriction: All gambling services on line789 are for players aged 21 and above only. Creating an account, making deposits, or playing by anyone under the age of 21 is strictly prohibited.

Protecting Children and Young People

Our commitment to protecting minors

line789 takes the protection of children and young people seriously. We encourage parents and guardians to install parental control software on their devices. Do not share your account — keep your login details somewhere children cannot access.

If you suspect an account is being misused, contact the Support Team immediately. Report to us if you believe a minor is gambling or may be at risk — we will investigate and act promptly.

line789's KYC (Know Your Customer) process includes an age verification check. No withdrawal is processed for anyone who has not completed KYC.

Support Process

How to get help — 4 steps

01

Assess Yourself

Review your gaming history and check your spending and time. If you have concerns, move on to the next step.

02

Set Limits

Set deposit limits or a Time-Out through the Support Team — available 24 hours a day.

03

Contact Support

Open Live Chat and talk about any gambling-related concerns in Myanmar language. Official assistance is available right away.

04

Choose Self-Exclusion

If you want to stop, choose Self-Exclusion — no one can unlock your account during the exclusion period, and we fully support your decision.

Do You Need Help?

We are here to support you

For any gambling-related issue — whether you need help managing your spending or want to request Self-Exclusion — line789's Support Team is ready to help in your own language.

Live Chat

24 hours in Myanmar language — you can discuss any gambling-related matter with us

Email

[email protected] — choose email for longer or more detailed conversations about responsible gambling

Play safe, play happy
and enjoy line789

line789 is open to everyone who plays responsibly. Welcome to a platform where you can play on your own terms.

Let's Find Out

Responsible Gaming Q&A

Contact the line789 Support Team via 24-hour Live Chat and tell them your preferred daily, weekly, or monthly deposit limit. The limit takes effect immediately. To increase a limit, changes can only be made from the pre-set date onward.

Any balance in your account during Self-Exclusion will be kept safe. You can withdraw it after the period ends or after KYC verification is complete. Contact Support if you need clarification.

Time-Out is a temporary break from a few days up to 6 weeks — once the period ends, you can play again. Self-Exclusion blocks your account for 6 months to 1 year or longer, and no one can reopen it until the period is up, making it a much stronger measure.

Contact the Support Team immediately via Live Chat or at [email protected] and provide the details. We will investigate and, if necessary, suspend the account right away. A KYC check can also be requested.

line789 is not a treatment provider, but we can apply Self-Exclusion for you and the Support Team can talk through steps toward stopping gambling. For treatment of gambling addiction, please consult your family and a medical professional.

You can deposit via KBZPay, Wave Money, AYA Pay, and bank transfer, starting from a minimum of 3,000 Ks. The minimum withdrawal is 30,000 Ks, and processing takes between 15 minutes and 2 hours. These limits help you manage your money within a responsible gaming framework.
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